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The Participant Experience

What does being a Participant mean?

The Life Nav App is specifically designed to help people navigate situations that are known to be mentally challenging. For example; students studying away from home or someone going through a sporting pathway. Life Nav facilitates help through people that you trust. Our app implements preventative measures and is designed to provide support alongside organizations that you are part of. If you do not find the answer to your question in the guide below please get in touch with us.

How does the Life Nav App work?

The Life Nav App collects data from Participants and their Trusted Others in the form of well-being surveys or check-ins; sent out as 8 check points over the course of a 100 day period. These surveys help reflect on where your mental health is when you begin the program, where your journey is going, and how the organization and those around you, can help you navigate your journey better. Going through that challenging time with you.

FAQs

Q. Why should I become a Particpant?
3.9 million Australians are living with mental illness. Every single person that participates in the Life Nav program gives us more insight into how we can prevent mental illness from occurring. So even if you are not experiencing the same mental challenges as others in your program, you are still providing baseline data that we can learn from to help support others.
Q. What are Preventative Measures?
Challenging times can affect people differently. Some people may have a really positive experience, other people can find it to be a really negative experience, and some people are not really affected at all. The difficulty is that you really don't know how you will cope until you go through the challenging time. Life Nav's Preventative Measures come in the form of your support network - your Trusted Others. By having people check in on you throughout the challenging time, if you do find yourself struggling to cope, you will already have the support network there to make sure that you can get through without long-term adverse effects.
Q. Who should I pick as my trusted others?
Choose people that you trust. They can be family, friends, teammates. or mentors. Ideally people that know and respect you, that can also be contacted during the 100 days.
Q. What if they say ‘no’?
This is a common fear of participants, but it rarely happens. When it does, it is usually because the other person is in a situation where they are unlikely to be able to participate fully during the nominated time period. For example they might be uncontactable for a period of time or they are going through a busy period in their own life. So, if this does happen, don’t worry, just pick someone else or contact your program Organiser for assistance.
Q. How do you use my data?
As a Life Nav Participant you will be a part of a group program. We use your data collected from the check-ins and we look at it as part of the collective. The data helps us to track the groups' journey through that particular mental health challenge; whether you are coping or not and possible causes for dips in mental health. We can also use data-driven solutions to help guide Participants through these challenges.
Q. What happens during the 100 days?
  • You will be asked to provide phone numbers for up to 3 Trusted Others
  • Check-in Surveys are sent to both parties at the same time every 2 weeks
  • Data returns to Life Nav anonymised and is collated
  • You will receive a report at the end of 100 days
Q. Why does it go for 100 days?
100 days is an established transition timeframe that people are familiar with.
Q. What is a Trusted Other?
Your Trusted Others will be your primary support mechanism for going through situations that are mentally challenging. As a Life Nav Participant we ask you to select up to three people in your life that will be going through this process with you. Their job will be to check in on you, see how you are going and make sure you get additional support should you need it. Your Trusted Others will complete 8 well-being surveys based on their check-ins with you.
Q. Do my Trusted Others need special skills?
Your Trusted Others do not have to have any special skills or professional qualifications to provide support. Our philosophy is that everyone is qualified to be a good mate. Their job is to go through the challenging situation with you, and to make sure that you are coping.
Q. What if I don’t have three trusted others?
Choose as many people as you can, Life Nav will still work, however you will have less data to review as we can only share the responses from trusted others when we are able to de-identify it. Your program Organiser will also be made aware that you have less support available to you and may make other arrangements to help support you outside of Life Nav.
Q. Is my data safe?
We use data that is anonymised. Life Nav takes Data Privacy very seriously; so we look at the data as part of a collective in order to keep your privacy intact.